Returns & Exchanges
At Smile Therapy, we want you to love your fashion finds; if you aren't completely satisfied, you can return or exchange your items within 30 days of delivery. All returned apparel must be in its original, unworn condition with tags still attached to ensure a smooth refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all original garment tags and labels remain intact.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing